Jumat, 29 Maret 2024

Logitech Sync Plus Service Description

Logitech Sync Plus Service Description


Logitech Sync Plus is a set of premium features within Logitech’s Sync Device Management platform, and is subject to the separate Terms of Services provided upon download of the SYNC web application. All capitalized terms in this description have the meaning ascribed to them in the said Terms of Services.

How it Works

Logitech Sync Plus service is provided on a room-by-room basis enabling Customers to cover as many or as few Rooms as they prefer, according to their unique business needs.  Individual Sync Plus licenses are required for each Room for which Sync Plus service is required.

Upon purchase of one or more Sync Plus licenses, the Customer will receive from Logitech an invitation to access their account in Logitech Service Portal. Customer can delegate access to the Logitech Service Portal to one or more individuals as they choose, including third party service providers.  Logitech may impose reasonable limits on the number of individual users registered for Logitech Service Portal access for each Customer account. More information on Logitech Select can be found by clicking here.

Assignment of Sync Plus licenses to individual Rooms is managed within the Logitech Service Portal and is required to receive service for a given Sync Plus License.  

Within the Logitech Service Portal, the availability of rooms to which to assign Sync Plus licenses is based on the rooms defined within the associated Logitech Sync account(s) for that customer.  

Sync Plus service is provided as per the term purchased (1yr) and does not extend beyond the purchased term nor automatically renew upon expiration of service term.  Ongoing service per room requires ‘repurchase’ and assignment of licenses as needed.  

Post-purchase, commencement of the Sync Plus service term will begin at the earlier of the first license assignment from an order to a specified room within the Logitech Service Portal or 60 days from the purchase if no licenses have yet been assigned.  

What’s included

Sync Insights

Within the Logitech Sync device management portal, Insights reports real-time and historical usage and occupancy for meeting rooms and Logitech devices.

Sync Insights are available for all rooms to which an active Sync Plus license is assigned.  Removal of the Sync Plus license from a room (such as when the license expires or is transferred to a different room, etc) will disable access to Insights for that room until an active Sync Plus license is (re)assigned to that room.

Assignment of Sync Plus Licenses to individual rooms is managed in the Logitech Service Portal.

Sync Alerts

Within the Logitech Sync device management portal, real-time alerts for a variety of room and device statuses are possible via email and/or integration with ServiceNow.  In the case of ServiceNow, Customer is responsible for maintaining active licenses to the ServiceNow platform and for the creation and maintenance of related workflows.

Sync Alerts are available for all rooms to which an active Sync Plus license is assigned.  Removal of the Sync Plus license from a room (such as when the license expires or is transferred to a different room, etc) will disable access to Sync Alerts for that room until an active Sync Plus license is (re)assigned to that room.

Assignment of Sync Plus Licenses to individual rooms is managed in the Logitech Service Portal.

Cara Factory Reset Logitech Rally Bar Series

Cara Factory Reset Logitech Rally Bar Series

Berikut cara factory reset logitech rally bar sebagai berikut :

1. Matikan perangkat

2. Tekan dan tahan tombol reset

3. Nyalakan perangkat sambil menahan tombol reset selama 15 detik.


Sabtu, 03 Februari 2024

Introducing Google Meet on Android : Unleashing the Power of Appliance-Based Devices

Introducing Google Meet on Android




The world is becoming increasingly familiar with Google Meet as a reliable, easy-to-use, and versatile video conferencing platform. But there is also a lesser-known aspect that offers simpler management for IT teams and robust features for users — the all-in-one Google Meet solution for rooms, also referred to as Google Meet on Logitech Android-based appliances, or “appliance mode.” Google Meet on Android empowers users with video, audio, screen sharing, and more, all integrated into a single device, like a conference room camera, providing another solution for conference rooms and team workspaces.

In this article, we’ll delve into the unique advantages of Google Meet on Android. We’ll inform organizations seeking a simpler, but comprehensive solution for virtual collaboration in conference rooms. We’ll additionally showcase the range of Android-based devices offered by Logitech, alongside an exploration of Logitech’s software suite and the benefits it brings to IT administrators and teams.

What Are Appliance-Based Devices?

Let's start with the basics. What exactly characterizes an appliance-based device?

In simple terms, it represents an audio and video conference room solution with integrated computing capability built into the conference camera itself versus a room solution where the computing device sits separate from the camera. This all-in-one conference camera is purposefully crafted to facilitate the hosting of video conferences.

 How does it differ from relying on a Meet Compute or laptop within the room? While a Meet Compute can serve multiple functions, including running video conference meetings, appliance devices are purpose-built to streamline the entire video conferencing experience, focusing solely on this key functionality without the need for an additional device.

Why Appliance-Based Devices?

Because the compute (as a matter of fact_ is built in, the wire are different

Let’s start with how appliance-based devices simplify wiring and setup. In Logitech rooms, most setups for Google Meet on Android rooms require only a member of our Rally Bar family and a Tap IP1At launch, Google Meet on Android will be supported on Logitech Rally Bar and Rally Bar Mini. Traditional setups require a Rally Bar conference camera, a Tap device, and a Meet Compute system like this one provided by CTL.

Rooms running an appliance-based device have fewer devices and simpler setup. Take a look at the diagram below: there are three cables connecting Rally Bar to power, the network, and the display, and a single cable linking Tap IP to the network

Once the devices are set up, fewer devices and fewer wires means simpler monitoring, troubleshooting, and updating. Logitech devices also receive regular firmware updates, which introduce valuable new device features and enhancements. Additionally, we’re working together with the team at Google to regularly release enhancements and features for IT teams and end users.

So when asking why appliance devices make sense for your meeting rooms, consider this: they streamline setup, reduce clutter, and offer simplified maintenance. Plus, with regular firmware updates and seamless integration with the latest Google Meet features, Logitech's appliance-based solutions are always designed to provide the latest meeting room experience to your end-users.

Logitech Appliance-Based Devices

Logitech offers a comprehensive range of appliance-based solutions designed to support Google Meet on Android. Among these is our most popular solution set: the Rally Bar family..

The Rally Bar family comprises our signature all-in-one solutions that deliver superior audio and video quality, catered to different sizes of rooms: 

Rally Bar: Designed for medium-large rooms, accommodating up to 20 participants

Rally Bar Mini: Ideal for small-medium rooms, accommodating up to 12 participants

 Next, let's delve into the Tap IP meeting controller — an essential component of our lineup. The Tap IP device assumes a crucial role by providing seamless control and configuration capabilities for conference room devices right from the table. With the Tap IP, you gain the ability to start and stop meetings with a single touch, as well as control key functions such as display settings, camera adjustments,, and audio controls, all from a touch screen interface.

Logitech's suite of appliance-based solutions is designed to cater to rooms of all sizes, providing organizations with precisely tailored options and a comprehensive range of features. These solutions empower organizations to create conference room experiences that are both straightforward and highly effective.

Logitech Software

While Logitech devices boast impressive specs and performance, it’s the software that truly sets them apart.

For appliance-based devices, CollabOS serves as the unifying operating system for Logitech video collaboration devices. It not only powers Google Meet as a platform but also offers configurable device settings for fine-tuning device performance. CollabOS is also the communication interface with Logitech’s remote management software, Sync.

With Sync, IT teams gain comprehensive control, allowing them to monitor devices, define settings, and efficiently manage the updating process remotely. Additionally, Sync provides invaluable insights into device and room usage, enabling better decision-making.

Together, CollabOS and Sync offer an array of benefits:

Simple Provisioning: CollabOS and Sync provide various options to streamline and simplify the initial device setup process.

Controlled Updating and Cascading: Sync enables update validation in groups, allowing for version control and facilitating update cascading.

Flexible Monitoring: Monitoring can be done either through Google Admin or through Sync, providing flexibility in managing devices.

Insights: Sync's insights provide valuable user data, empowering IT and facilities to make informed decisions to optimize productivity and ensure equitable meeting experiences

Advanced Management: CollabOS and Sync offer advanced management capabilities, including group settings, remote rebooting, and firmware version control.

Device and Partner Feature Enablement: Devices continually improve through updates, while CollabOS ensures seamless integration of partner features, enabling meeting participants to quickly leverage new functionalities.

By harnessing the combined power of CollabOS and Sync, organizations can unlock simplified provisioning, efficient management, and valuable insights, elevating their video conferencing capabilities to new heights of productivity and collaboration

Security & Privacy

Security and privacy are critical aspects of the design of all Logitech VC products. CollabOS runs on Android 10, which provides best-in-class security, privacy, and performance. 

Logitech products are developed using a secure development lifecycle that follows industry best practices during product design, development, and fielding. We meet and exceed security expectations by building in security from the earliest design phases.

This includes a product design review by a Security Review Board composed of security experts from across the organization. We rigorously verify the security of systems and software during development and testing. And we follow STRIDE, the industry standard for classifying security threats.


 


In Closing

Logitech appliance-based solutions provide integrated video, audio, and screen sharing, providing right-sized options for rooms of all sizes. They’re accompanied by impressive feature sets that ensure productive and equitable meetings for hybrid teams. 

Complementing our hardware, our software solutions offer advanced management capabilities, valuable insights, and continuous updates to device features and intelligence. By embracing Logitech's appliance-based solutions, organizations can create efficient conference room experiences that optimize productivity and collaboration. 


Discover more by visiting our Logitech & Google page to unlock the potential of seamless video conferencing on the Google Meet platform

Rabu, 31 Januari 2024

Google Meet Room on Android

Google Meet Room on Android





Google Meet is now supported on Logitech’s Rally Bar and Rally Bar Mini Android-based appliances for collaboration rooms and spaces of just about any size. After initial setup, admins can easily enroll, manage, and monitor these devices using the Google admin console. Google Meet on Logitech Android-based devices is supported on CollabOS v1.11 as a video conferencing provider. The following Logitech Android devices now support Google Meet:

Logitech Rally Bar

Logitech Rally Bar Mini

Tap IP


Additional details

As part of this launch, we are also providing admins with a new capability to protect their room devices using a passcode. This ensures that only authorized users are able to access and change the room’s device settings. This feature is only available for Logitech Rally Bar and Rally Bar Mini in appliance mode, where Rally Bar’s built-in computer supports Google Meet without the need for an additional computer or a user’s laptop. Visit the Help Center to learn more about setting up Logitech devices as Meet Hardware and enrolling your devices.

Getting started

Admins:

Logitech Rally Bar and Rally Bar Mini appliances will need to be updated to CollabOS 1.11 in order to select Google Meet as the conferencing partner application.

Once the device is updated to CollabOS 1.11 and the conferencing partner is set to Google Meet, follow the on-device prompts to enroll the device onto the Google Meet hardware admin console. Visit the Help Center to learn more about setting up Logitech devices as Meet Hardware.

Google Meet on Logitech Android appliances require Google Meet hardware licenses, please reach out to a Google Meet hardware reseller.

End users: No action required. Once a Logitech Rally Bar and Rally Bar Mini have been successfully enrolled, you can join Google Meet meetings normally.

Rollout pace

This update is available as part of Logitech’s CollabOS 1.11 release. For more information, please reach out to your Logitech account team or reseller.

Availability

Available on Logitech Rally Bar and Rally Bar Mini customers. Support for additional Logitech devices will be added over time.

Available to all Google Workspace customers.

Resources

  • Google Workspace Admin Help: Licensing FAQ
  • Google Workspace Admin Help: Enroll your device
  • Google Help: Manage Room settings passwords for Logitech devices
  • Google Help: Set up Logitech devices as Meet Hardware
  • Google Help: Compare Google Meet hardware on ChromeOS and Android