Skype for Business Cloud PBX

Skype for Business Cloud PBX

Skype for Business Cloud PBX call management system enables you to use Skype for Business and either your company's existing phone lines or the Skype for Business PSTN Calling service for inbound and outbound calls. With Cloud PBX, your users can use Skype for Business to complete basic tasks such as placing, receiving, transferring, and muting or unmuting calls, from nearly anywhere with internet access.

Skype for Business Cloud PBX allows you to replace your existing PBX system with a set of features that are directly delivered from Office 365 and tightly integrated into Microsoft's cloud productivity experience. You can choose a completely in-the-cloud experience, or a hybrid deployment that takes advantage of Cloud PBX while keeping some functionality on your premises. For more information, see Plan your Cloud PBX solution in Skype for Business 2015.

PSTN connectivity

To enable calls between your users and people outside of your organization, you can connect Cloud PBX to the public switched telephone network (PSTN) in either of the following ways:

• By using Skype for Business software on-premises to connect with your existing telephony infrastructure and configure on-premises PSTN connectivity, allowing for the customer’s existing numbers and PSTN service to be used by Skype for Business Cloud PBX capability.
• By purchasing a Cloud PBX add-on license for your Office 365 users.

For more information about Cloud PBX and its interoperability with PSTN calling and conferencing, see Plan Cloud PBX with on-premises PSTN connectivity in Skype for Business Server 2015 or Lync Server 2013.

Availability

Cloud PBX is available worldwide for the following clients and phones as part of the Office 365 Enterprise E5 suite, or as an add-on to Office 365 Enterprise E1, Office 365 Enterprise E3, or Skype for Business Online Plan 2.

Cloud PBX features

Skype for Business Cloud PBX includes the following features:

• Call answer/initiate (by name and number)
• Call delegation and call on-behalf
• Call forwarding and simul-ring
• Call history
• Call hold/retrieve
• Call transfer (Blind, Consult, and Mobile)
• Caller ID
• Camp on
• Clients for PC, Mac, and Mobile
• Device switching
• Distinctive ringing
• Do-not-disturb routing
• Call routing based on Outlook Office Hours
• Integrated dial-pad
• Music on hold
• Qualified IP desk phones
• Skype and Federated calling
• Team calling
• Video call monitor
• Voicemail with personalized greeting, message waiting indicator, and reply with call

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Polycom RealPresence Group Series

Polycom RealPresence Group Series 

Polycom RealPresence Group Series is the engine that drives enterprise-grade video, voice and collaboration experiences, accelerating decision-making and fostering innovation. Only Polycom delivers video collaboration experiences that bring users closer together and drive meaningful conversation for geographically dispersed teams. 

Content Collaboration Experiences

• Share content up to 1080p resolution at 60 frames per second - video clips, CAD animations, medical diagrams, or anything else you can dream up. 
• Polycom VisualBoard technology lets you mark up documents, drawings, or anything else you share during a call. Simply connect a touch display, a mouse, or the Polycom UC Board accessory to RealPresence Group to instantly transform simple content sharing into an interactive and collaborative experience.
• Use Polycom SmartPairing technology to send and annotate content from your mobile device or the cloud. 
• Use the People+Content IP application to wirelessly share from a PC or Mac.

Video Experiences

• EagleEye Producer uses innovative facial-tracking to instantly recognize everyone in the room and frame them all properly for greater impact, even as participants enter, leave or stand to present. Plus it counts and records the number of participants in each meeting so you can measure the full impact of your video investment.
• For a more immersive experience, EagleEye Director automatically zooms in on the person speaking, transmitting facial expressions and body language for higher impact and more productive video collaboration.
• Easy and intuitive interface, even if you’ve never used video before.  
• Polycom SmartPairing technology makes it simple to use your own tablet to start and manage video calls.
• Each room can display its own calendar from Microsoft Outlook, with a single click to join meetings, simplifying connections for users.
• Add RealPresence Capture Server to easily create high-quality recordings and webcasts for training, corporate communications, knowledge management and more

Audio Experiences

• RealPresence Group Series features the ultimate voice clarity, automatically reducing background noises and delivering advanced echo cancellation to keep meetings on track and free from distractions.
• Lost Packet Recovery protects the audio and video in challenging network environments, keeping the experience optimal for users even in difficult network conditions.
• Polycom NoiseBlock technology keeps annoying sounds such as keyboard clicking and paper rustling from interrupting your meetings.
• Polycom Acoustic Fence captures sounds from inside the virtual fence while blocking those from outside, enabling video collaboration in open workspaces.
• Add Polycom SoundStructure to enable highly sophisticated audio tuning and configuration, plus the ability to add dozens of additional microphones, delivering clarity for everyone even in your largest spaces.

Interoperability

• Open, standards-based interoperability, giving you the freedom to connect to anyone, anywhere. We’re compatible with both current communication technology investments and with new and emerging systems to deliver the best investment protection.
• Native interoperability with Skype for Business/Lync extends the benefits of your UC platform investment while simplifying the experience for users.
• Polycom's unique interoperable SVC architecture is the first to provide video calling between both existing video systems and new SVC systems.

Models to Fit Any Space or Budget

• RealPresence Group 310 delivers high quality video at a breakthrough price for smaller meeting rooms, huddle rooms, and offices.
• RealPresence Group 500 delivers powerful video collaboration performance for conference rooms and other meeting environments in a sleek design that is easy to configure and use.
• RealPresence Group 700 delivers extreme video collaboration performance and flexibility for board rooms, lecture halls, and other locations where only the best will do.

Powerful Camera Options

• EagleEye Producer uses innovative facial-tracking to instantly recognize people and frame them up-close for greater face-to-face impact.
• For a more immersive experience, EagleEye Director automatically zooms in on the person speaking, transmitting facial expressions and body language for higher impact and more productive video collaboration.
• Polycom EagleEye IV is a completely digital camera with a 4k sensor to capture incredible detail, and offers industry-leading flexibility for any room environment.
• Polycom EagleEye Acoustic, featuring built-in microphones and small footprint that easily mounts to the top of a flat-panel display, is the perfect fit for an executive office or huddle room. 

Packaged Solutions

• Polycom RealPresence Medialign delivers the industry’s best video collaboration with an innovative, modern design that deploys anywhere in minutes.
• RealPresence Utility Cart 500 allows users to bring in remote participants wherever they are needed. The ease-of-use and flexibility of a mobile cart increases productivity through enabling collaboration when and where you need to be.
• RealPresence EduCart 500 is a flexible, movable video collaboration solution that brings educators, experts, students or locations into the classroom no matter where they are located.
• RealPresence VideoProtect 500 is a safe, secure solution that delivers video services to citizens no matter where they are located, protecting the components and enabling video to be used in public or judicial environments. 

Polycom RealPresence Group 700

Polycom RealPresence Group 700 

Extreme video collaboration performance and flexibility for rooms where only the best will do 

The Polycom RealPresence Group 700 solution is designed for larger meeting rooms, training rooms, classrooms, and other workspaces that have more complex requirements. Such rooms demand additional flexibility in video, audio and content collaboration, and often need to be closely coupled with other room components for a fully integrated experience. 

Polycom RealPresence Group 700 is a top of the line collaboration platform, with a high-performance architecture that meets your most demanding needs today and into the future. Simultaneous 1080p60 video and content sharing is ideal for applications that demand no compromises in clarity and experience. 

Multiple camera, content and audio inputs and outputs gives you the flexibility to design a solution to meet any application requirements. For example: 

• Connect multiple cameras to capture both the students and lecturer in a large classroom • Have multiple content sources available to be shared at a moment’s notice during an important executive briefing 

• Use multiple microphones to cover every seat in a large training room, or add Polycom SoundStructure for more complex audio requirements 

• Connect up to three monitors so everyone in the room can see clearly, even in very large spaces Flexible camera options ensure all participants can see and be seen, no matter where they are sitting. 

• Polycom EagleEye™ Producer uses innovative facial-tracking algorithms to accurately frame all room participants, eliminating the “bowling alley” view that is all too common in video calls 

• For a more immersive experience, Polycom® EagleEye™ Director automatically zooms in on the person speaking, transmitting facial expressions and body language for higher impact and more productive video collaboration 

• The Polycom EagleEye™ IV camera offers brilliant visual clarity with a 4k sensor, and is available with 12x or 4x zoom and a wide-angle lens adapter, capturing everyone clearly even in odd-shaped rooms 

Optional built-in multipoint can host video calls with up to 8 participants in HD quality. For midsize organizations, this makes RealPresence® Group 700 a great fit at a main headquarters location or board room, hosting multipoint calls with other groups, plus mobile and desktop users. 

For more details on the benefits of the Polycom RealPresence Group 700, please see the RealPresence Group Series family brochure

Polycom RealPresence Group 500

Polycom RealPresence Group 500

Powerful video collaboration for group conferences in a sleek design that is simple to use

The Polycom RealPresence Group 500 solution is ideal for conference rooms and other collaborative environments, from small meeting rooms to larger rooms with dual screens. Powerful video and audio performance and interactive content collaboration bring users closer together and drive meaningful conversation for geographically dispersed teams. The compact, sleek design is easily hidden out of sight, keeping your rooms clutter-free.

Effectively sharing and collaborating with content across disparate teams is critical. With the Polycom RealPresence Group 500 solution there are multiple ways to share and collaborate, allowing each team to use the method most suited to their needs and style.  From whiteboarding, to annotating, to sharing applications and programs on a computer or tablet–all can be included as part of a comprehensive, collaborative video session.

Conference rooms come in all shapes and sizes, but it is important to deliver a great experience for all participants, no matter the size of the room. The Polycom RealPresence Group 500 solution offers flexible options that ensure that all participants can see and be seen, no matter where they are sitting.

• Polycom EagleEye™ Producer uses innovative facial-tracking algorithms to accurately frame all room participants, eliminating the “bowling alley” view that is all too common in video calls 
• For a more immersive experience, Polycom EagleEye™ Director automatically zooms in on the person speaking, transmitting facial expressions and body language for higher impact and more productive video collaboration 
• The Polycom EagleEye™ IV camera offers brilliant visual clarity with a 4k sensor, and is available with 12x or 4x zoom and a wide-angle lens adapter, capturing everyone clearly even in odd-shaped rooms 
• For smaller rooms, the Polycom EagleEye™ Acoustic camera takes just seconds to mount on a flat-panel display and delivers excellent 1080p image quality 

Use the optional built-in multipoint to host video calls with up to 6 participants in HD quality. Included support for dual monitors helps participants see everything more clearly for meetings with greater impact. For a turnkey solution, Polycom RealPresence Medialign™ solutions deliver the industry’s best video collaboration with an innovative, modern design that deploys anywhere in minutes.

For more details on the benefits of the Polycom RealPresence Group 500, please see the RealPresence®Group Series family brochure.

Polycom RealPresence Group 310

Polycom RealPresence Group 310 

Affordable video collaboration for huddle rooms and personal workspaces 

Optimized for smaller groups, the Polycom RealPresence Group 310 solution is ideal for small meeting rooms, huddle rooms, and personal workspaces. It features simple setup and configuration, and a compact, sleek design that is easily hidden out of sight, keeping your rooms clutter-free.

Smaller meeting rooms need a solution that is right-sized for the space. However, small size and price does not have to mean a sacrifice in performance. Polycom RealPresence Group 310 supports 1080p60 video resolution, adding a new level of clarity and realism to your business communications. Content can be sent and received in up to 1080p60 quality and is easily shared through direct HDMI or VGA connections, or using the Polycom People+Content™ IP application. Polycom SmartPairing™ easily connects your mobile device to share and annotate content, making collaboration more intuitive and interactive. 

Polycom RealPresence Group 310 features a compact footprint that is easily placed out of the way to keep your rooms clutter-free. Polycom EagleEye™ Acoustic camera takes just seconds to mount on a flat-panel display, delivers excellent 1080p image quality and is optimized for smaller groups. In many smaller rooms participants sit closer to the camera, which can make it difficult to capture everyone in view. The Polycom EagleEye™ IV camera features a powerful optical zoom and optional wide-angle lens to overcome these challenges, along with a 4k sensor that captures incredible detail and brilliant image quality. 

Polycom RealPresence Group 310 is designed for smaller rooms with a single display. However, a second display output can be activated via an optional license key, providing the flexibility to add an additional monitor if needed. 

Polycom continues to lower the total cost of ownership of video collaboration by extending the benefits of H.264 High Profile to 1080p60 people and content. You experience whole new levels of realism with up to 50 percent less bandwidth. 

For existing Polycom customers, RealPresence Group Series allows you to leverage previous investments in Polycom technology, including select cameras, microphones, and UC innovations such as Polycom EagleEye™ Director and Polycom Touch Control. For more details on the benefits of the Polycom RealPresence Group 310, please see the RealPresence Group Series family brochure. 

Polycom RealPresence Centro

Polycom RealPresence Centro

The first visual collaboration solution purpose-built to put people at the center of collaboration

Polycom RealPresence Centro changes the way we meet and collaborate so that the technology is no longer a distraction to engagement and interaction, but a seamless, empowering experience that defies distance. We believe it’s time technology fades into the background, and not our teammates on the screen.

Designed for small groups and classrooms, Polycom RealPresence Centro embraces natural human instincts and advanced technology to draw people together into a powerful, collaborative circle, giving everyone equality of contribution regardless of where they are located. It serves as a collaboration and content sharing hub.

Video

Our innovative approach to room layout allows everyone to easily see and be seen, no matter where they are in the space.

• Intelligent 360° camera captures everyone in the room
• Optimized monitor placement allows everyone to sit in comfort and maintain visual connection in the room and with far sites with a simple glance
• Sit, stand, or walk around the room without ever worrying if you’re still ‘on camera’
• Common and intuitive touch interface can be used by even the most infrequent users with no training
• Tight integration with Microsoft Outlook allows anyone to start the collaborative session with a single touch of the invite prompt
• Patent-pending production rules show active speakers and 360° contextual views to near and far sites
• Integrated touch monitors can be seen clearly from any seat creating an equal view for all users
• Integrated proximity sensors enable responsive intelligence; preserve intimacy

Audio

Polycom RealPresence Centro  leverages Polycoms’ legendary audio quality in a single form factor.

• Share content up to 1080p resolution at 60 frames per second - video clips, CAD animations, medical diagrams, etc.
• Centro’s integrated microphones capture even the most soft-spoken people from anywhere in the room
  Powered speakers reproduce Polycom-quality audio so that every inflection is heard clearly
• Polycom NoiseBlock technology removes distracting keyboard typing, paper rustling, and similar interruptions
• Lost Packet Recovery protects audio and video quality in even the most challenging network conditions

Content

• Polycom RealPresence Centro gives equal access to anyone in the room or far site to share, annotate, and save content.
• Share content up to 1080p resolution at 60 frames per second - video clips, CAD animations, medical diagrams, etc. 
• Polycom SmartPairing technology allows users to connect, share and save multi-media content directly from their BYO device
• Polycom VisualBoard technology lets you mark up documents, drawings, or anything else you share during a call. Simply connect a touch display, a mouse, or the Polycom UC Board accessory to RealPresence Centro to instantly transform simple content sharing into an interactive and collaborative experience
• Use the People+Content IP application to wirelessly share from a PC or Mac

Convenience

Polycom RealPresence Centro thoughtful design adds a level of convenience that will keep users come back to the resource over and over – improving ROI.

• Always on and ready - 4X USB ports for BYO device charging
• Elegant LCD showing microphone status, time-in-call, time elapsed
• Built-in casters for moving the system with ease
• Users easily know system, call, and mute status with a glance at 360° LCD
• Video privacy is a simple touch to hide the camera
• Easily start, stop, and playback session recordings from your personal device

Technical Overview

Polycom RealPresence Centro supports open, standards-based interoperability, giving you the freedom to connect to anyone, anywhere. We’re compatible with both current communication technology investments and with new and emerging systems to deliver the best investment protection.  

• Native interoperability with Microsoft Lync extends the benefits of your UC platform investment while simplifying the experience for users
• ZTP, Zero Touch Provisioning reduces installation time when registered to RealPresence Platform
• Built-in investment protection with H.323 and SIP protocol support allows backwards and forwards interoperability
• 360° camera with 5 sensors capture everyone in the room for TV-production style output
• Optional support for external Content touch-enabled display

AudioCodes Session Border Controllers (SBC) for Microsoft Skype for Business

AudioCodes Session Border Controllers (SBC) for Microsoft Skype for Business

AudioCodes Session Border Controllers (SBC) offer direct SIP connectivity between existing enterprise voice infrastructure, Skype for Business, the PSTN and SIP trunking services.

AudioCodes certified Mediant SBC for Microsoft Skype for Business provide complete coverage of customer needs with extensive scalability, interoperability and reliability.

AudioCodes hybrid SBC products offer investment protection by supporting gradual migration from TDM to IP, and from PSTN to SIP Trunking supporting SIP and TDM connectivity on the same hardware platform.

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Key features

• Microsoft-qualified platforms
• Secured SIP trunk connectivity
• Skype for Business migration support with advanced routing features and add-on software solutions
• TDM and IP-PBX integration
• PSTN connectivity
• Integrate with a variety of fixed and mobile end-points
• Real-time voice quality monitoring
• Centralized management

AudioCodes SBC Products Certified for Microsoft Skype For Business:

Product	Max. Concurrent SBC sessions
Mediant 800*	250
Mediant 1000*	150
Mediant 2600	600
Mediant 3000*	1000
Mediant 4000	4000
Mediant 9000	16000
Mediant SE	16000
Mediant VE	2000

*Hybrid SBC & Enhanced Gateway

AudioCodes 400HD series

AudioCodes 400HD series

The AudioCodes 400HD series of Lync-compatible IP phones offers enhanced voice quality and clarity for users of Microsoft unified communications. The phones’ wide range of essential business features, reliability and certified interoperability make them the perfect choice for any Skype for Business deployment, from small businesses up to large multi-site enterprises.

AudioCodes is a leading Microsoft partner with a complete offering of voice-enabling solutions for the Microsoft unified communications (UC) market. In addition to IP phones, AudioCodes’ portfolio for Skype for Business includes media gateways, survivable branch appliances, enterprise session border controllers and call recording.

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Powerful Set of Essential Enterprise Phone Features

• High-definition voice quality
• Multiple language support
• Mass management capabilities with AudioCodes EMS
• Better Together over Ethernet for easy sign in, click to call and
• Skype for Business conferencing manageability
• Boss Admin support with 430HD and 440HD
• With Busy on Busy the 400HD Microsoft compatible phone will reject an incoming call while the user is engaged on another call
• Direct access to the Skype for Business contact list
• Voice quality monitoring
• Supplementary calling features (including Skype for Business conferencing)
• Robust security mechanisms
• Power over Ethernet (PoE)
• Full duplex speakerphone and headset connectivity
• Available in black and white

AudioCodes Element Management System (EMS)

AudioCodes Element Management System (EMS)

The AudioCodes Element Management System (EMS) is an advanced solution for centralized, standards-based management of AudioCodes’ One Voice™ product portfolio:

• Mediant VoIP product family
• MediaPack Media Gateways
• Microsoft Lync Survivable Branch Appliances
• 400HD IP phones family

AudioCodes’ EMS covers all aspects of efficient operation, administration, management and provisioning (OAM&P) of these voice network products. AudioCodes’ EMS enables service providers, hosted services and large enterprises deploying Unified Communications (UC) networks to cost-effectively manage their voice network throughout its complete life cycle

SBA Pro Connect

Extending the EMS basic capabilities, the SBA Pro Connect is a centralized, mass installation of Microsoft SBA software standalone application:

• Mass Microsoft Cumulative Updates (CU)
• Mass Microsoft SBA version upgrades
• Progress monitoring and notification
• Allow scheduled installation
• Perform mass upgrades on all devices or on selected groups

Features

• Complete FCAPS support for day-to-day NOC-based activities
• Intuitive GUI with simple drill-down navigation for easy troubleshooting.
• Easy integration with NMS systems over the extensible AudioCodes API.
• Available both as a hardware-based product or as software running on a VMWare virtual platform

Benefits

• Uniform end-to-end management of AudioCodes voice network elements
• Mass upgrades, updates and provisioning
• Easy and secure transition to VoIP deployments including UC, hosted business services and contact centers
• OpEx and TCO reduction by using centralized tools to remotely operate the voice network components
• Efficiency and simplified device operation, administration and fault management
• Optimized to support day-to-day Network Operations Center (NOC) activities
• Easy drill-down to low level configuration
• Ensures smooth integration with higher layer network management

AudioCodes Session Experience Manager (SEM) for Skype for Business

AudioCodes Session Experience Manager (SEM) for Skype for Business

AudioCodes Session Experience Manager (SEM) for Skype for Business is an intelligent analysis tool designed to quickly detect, monitor and analyze the quality of Voice over IP calls within a Microsoft Skype for Business environment. It remediates real-time problems over a VoIP ecosystem comprising of Skype for Business and AudioCodes’ One Voice integrated solution.

Expanding on the ability to detect and correct all voice calls going through AudioCodes One Voice for Skype for Business offering (SBCs, Gateways, and IP Phones), the SEM now has visibility on all voice calls within the Microsoft Skype for Business environment, including Skype for Business to Skype for Business, Skype for Business to Federated, Skype for Business to remote workers, Skype for Business to Gateway/SBC, Skype for Business to mediation server.

Skype for Business administrators have a network view which can show information about any call, originating internally or externally, in real time. SEM’s intuitive GUI offers a very fast drill down capability from the network view to specific calls anywhere on the network. Additionally, the capability for conducting an easy Root Cause Analysis for troubleshooting calls between the different Skype for Business servers (mediation, edge, etc.), provides administrators with the ability to pinpoint the precise location of the problem within the Microsoft Skype for Business environment. SEM provides alarms in real time which can be propagated via a variety of interfaces such as SNMP, email and SMS.

Features

• SEM monitors and analyzes both Skype for Business and Audiocodes’ components as a complete solution
• Probe-less software architecture. No need for additional hardware probes to monitor the full Skype for Business ecosystem
• Encapsulate multiple Skype for Business front-end server voice traffic monitoring into a single view
• SEM integrates with Audiocodes’ EMS to resolve detected problems
• SEM for Skype for Business is part of AudioCodes comprehensive Microsoft Skype for Business portfolio providing a “one-stop-shop”
• Active probes for pre/post deployment assessments can be added
• Real time NOC and detailed calls statistics
• Comprehensive user experience with easy drill down from network view to calls information details
• Provides alarms on quality degradation as well as call control problems in real time

Benefits

• Monitors and analyzes both Skype for Business and AudioCodes components as a complete solution
• Probe-less s/w architecture. No need for additional h/w probes to monitor the full Skype for Business eco system
• Integrates with AudioCodes’ EMS to resolve detected problems
• Single vendor for all voice related expertise
• Real time detailed call statistics
• Multi-site network topology view
• Comprehensive user experience with easy drill down from network view to call information details
• Provides alarms on quality degradation in real time
• Active probes for pre/post deployment assessments can be added